| Considering that the alarm system is to protect | | | | a personal desire to do an excellent job. It is |
| you, your family and your property, it has quite a | | | | important for them to protect their reputation in |
| responsibility. Therefore choosing the Tennessee | | | | the community in which they live. |
| alarm contracting company with which to entrust | | | | - Full Service - Look for a company that operates |
| the service and installation is a decision that should | | | | and controls all aspects of the system. From the |
| be taken with due care and caution. As with any | | | | sale, to the installation, to the service and |
| major purchase it is unwise to jump at the first | | | | monitoring. Many alarm installing companies are |
| alarm company that crosses your path. A system | | | | resellers "dealers" of bigger alarm companies. The |
| that protects lives and property deserves serious | | | | dealer gets paid for the installation and is not |
| research. Therefore in order to root out the best | | | | responsible for the service of your alarm system. |
| deal from a reputable service provider from all | | | | When or if there is a problem, it is more difficult |
| the mass marketed advertisements for alarm | | | | to troubleshoot when more than one company is |
| systems, it is wise to shop around first. | | | | involved. |
| Seek a reputable and experienced security alarm | | | | - Letters Of Reference - Any alarm company |
| company by: | | | | who is reputable should not hesitate to provide |
| - Check with friends or neighbors for | | | | testimonials from satisfied customers. |
| recommendations on reliable companies. | | | | Selecting the alarm company by: |
| - Ask your insurance agent. | | | | - Ask the company for proof of a Tennessee |
| - Visit the Tennessee Burglary & Fire Alarm | | | | Alarm Contractor license and applicable state and |
| Association website (TBFAA.com) and look for | | | | or local licenses. |
| member companies in your area. | | | | - Check and see if the company is a member of |
| What to look for in security alarm company: | | | | TBFAA. Members agree to maintain a high level of |
| - Licensed Tennessee Alarm Contractor- Make | | | | conduct under state and national codes of ethics. |
| sure that the alarm company is licensed by the | | | | - Check with the Better Business Bureau to find |
| state. Ask for license number or visit the | | | | out if any complaints have been filed against the |
| Tennessee Alarm Contractors Board website. | | | | company. |
| - UL Listed - FM Approved Monitoring Company - | | | | - Contact your local police department, crime |
| Make sure the company providing your monitoring | | | | prevention department, state licensing agencies, |
| is UL Listed. UL Listed (Underwriter's Laboratory) | | | | consumer protection agencies, and the Better |
| set extremely high standards of service | | | | Business Bureau regarding any past interactions |
| requirements which have to be met in order to | | | | with, or history on, the perspective security |
| receive this designation. The FM APPROVED | | | | company, |
| mark, which is backed by scientific research and | | | | - Never feel pressured to sign anything. Be |
| testing, tells customers your product conforms to | | | | cautious of those who push you to sign a |
| the highest standards. The fact that the company | | | | contract quickly or who may be offering unusual |
| is UL listed and FM approved means additional | | | | deals or incentives. |
| protection to your security | | | | - Before making a decision you should have |
| - Locally Owned And Operated - Business owners | | | | written quotations from at least three different |
| who live within the same community usually have | | | | alarm companies. |
